A Framework for Business Process Redesign Using Unified Process Concepts

People involved in business process redesign include both managers who own the processes and technicians who are responsible for implementing the redesigned processes. Information systems play an important role in linking these two parties together. The literature shows that many problems in business process redesign are related to using a traditional, linear life cycle approach and to communication gaps between stakeholders. To address these two issues, this paper proposes a framework inherited from a systems development framework which is based on unified process concepts. The purpose of this framework is to create a common language to be used by all parties in business process redesign projects in all phases in order to save time and effort and increase project efficiency.